bt8 Privacy Policy

📋 Introduction

bt8 ("we", "our", "us") is committed to protecting the privacy and personal data of every user who accesses our online casino, sports betting, and gaming services at bt8.cam. This Privacy Policy explains in clear, plain language what information we collect about you, the purposes for which we use it, who we may share it with, and the rights you hold over your own data.

By registering an account or using any service on bt8, you confirm that you have read and understood this Privacy Policy. This Policy forms part of our Terms and Conditions and should be read alongside them. If you have any questions about how we handle your data, please contact us via the email address provided at the end of this document.

🗂️ Information We Collect

We collect different categories of personal data depending on how you interact with our platform. The categories of information we may collect include:

• Identity and registration data: full name, date of birth, gender, and a copy of government-issued identification documents required for account verification (KYC).
• Contact information: email address, phone number, and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).
• Financial data: deposit and withdrawal transaction records, payment method details (such as bKash wallet numbers, Nagad account references, Rocket, or Upay identifiers), and transaction history.
• Technical and usage data: IP address, device type, browser type and version, operating system, session logs, pages visited, time spent on each page, and in-game activity logs.
• Communications data: messages exchanged with our customer support team, feedback submitted through the platform, and responses to surveys or promotional communications.

⚙️ How We Use Your Information

bt8 processes your personal data strictly for legitimate purposes related to operating a safe, compliant, and enjoyable betting and gaming platform. Specifically, we use your data to:

• Create, verify, and maintain your player account, including age verification to ensure compliance with our 21+ policy.
• Process deposits, withdrawals, and betting transactions securely, including through bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Detect, investigate, and prevent fraudulent activity, money laundering, and any conduct that violates our Terms and Conditions.
• Send you service communications including account notifications, transaction confirmations, security alerts, and updates to our platform policies.
• Personalise your gaming experience and, where you have opted in, send you relevant promotional offers, bonuses, and information about cricket betting events such as BPL, IPL, or T20 World Cup.

⚖️ Legal Basis for Processing

We rely on the following legal grounds when processing your personal data:

• Contractual necessity: processing required to provide you with the services you have requested, including account management and financial transactions.
• Compliance with legal obligations: processing necessary to meet anti-money-laundering (AML) obligations, KYC requirements, responsible gaming mandates, and other regulatory requirements applicable to online gaming platforms.
• Legitimate interests: fraud prevention, platform security, improving our services, and sending relevant marketing communications (where you have not opted out).

🤝 Sharing of Your Information

bt8 does not sell, rent, or trade your personal data to third parties. We may share your information only in the following limited circumstances:

• Service providers and technology partners: third-party companies that help us operate our platform, process payments (including bKash, Nagad, Rocket, Upay, Visa, Mastercard), deliver customer support, or analyse platform performance. These partners are contractually bound to process your data only under our instructions and in compliance with applicable data protection standards.
• Regulatory and law enforcement authorities: where we are legally required to disclose personal data to comply with a court order, government request, anti-money-laundering investigation, or any other binding legal obligation.
• Business transfers: in the event of a merger, acquisition, asset sale, or restructuring of the bt8 business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

We will never share your data with third parties for their own independent marketing purposes without your explicit consent.

💳 Payment and Financial Data

When you make a deposit or withdrawal through bt8 using services such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, or Mastercard, your payment details are processed through secure, encrypted payment gateways. bt8 does not store your full card numbers or complete mobile financial service (MFS) credentials on its servers.

Transaction records — including deposit amounts, withdrawal requests, timestamps, and associated account identifiers — are retained for compliance with applicable financial record-keeping requirements and to facilitate dispute resolution.

🍪 Cookies and Tracking Technologies

bt8 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use include:

• Essential cookies: strictly necessary for the platform to function correctly, including maintaining your login session and ensuring secure access to your account.
• Performance cookies: help us understand how users navigate and use bt8, enabling us to improve platform performance, layout, and game discovery.
• Preference cookies: remember your settings and preferences (such as language choice and display options) so you do not need to re-enter them on every visit.

You may disable non-essential cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the bt8 platform.

🗄️ Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal, regulatory, and financial record-keeping requirements. As a general guide, account-related data is retained for the duration of your active account relationship with bt8 and for a period thereafter as required by law.

When your data is no longer required, we will securely delete or anonymise it in accordance with our data disposal procedures. Where anonymisation is not possible, we will ensure the data remains securely stored and isolated from active processing systems.

🧾 Your Data Rights

As a user of bt8, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us using the email address provided below:

• Right of access: you may request a copy of all personal data we hold about you at any time.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: in certain circumstances, you may request the deletion of your personal data, subject to our legal and regulatory retention obligations.
• Right to restrict processing: you may request that we limit the way we use your data while a dispute or complaint is being resolved.
• Right to object to marketing: you may withdraw consent for marketing communications at any time by contacting us or using the opt-out mechanism in any promotional email you receive.

We will respond to all legitimate data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request to protect against unauthorised access.

🔒 Security Measures

bt8 employs industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our platform uses SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers, and sensitive account data is stored using strong encryption algorithms.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights, bt8 will notify affected users in accordance with applicable legal requirements and take immediate steps to contain and remediate the incident.

🔞 Children's Privacy and Age Restriction

bt8 is strictly an adult gaming platform. We do not knowingly collect personal data from any person under the age of 21. Our registration and account verification process includes mandatory age verification (KYC) to confirm that all players are 21 years of age or older. If we become aware that personal data has been collected from a person under 21 without verifiable parental consent, we will immediately close the account and delete the data. If you believe a minor has registered on our platform, please contact us immediately at the email below.

📝 Changes to This Privacy Policy

bt8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for any other legitimate operational reason. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the platform.

Your continued use of bt8 after any such update constitutes your acknowledgment of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we protect your data.

✉️ Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bt8 handles your personal data, please do not hesitate to get in touch with our data team. We are committed to addressing all enquiries promptly and transparently.

Email: [email protected] (plain text only — do not send sensitive account credentials via email).